Frequently Asked Questions

You can book a pickup by calling us at +91 8949111901, messaging us on WhatsApp, or filling in the enquiry form on our Contact page. We'll confirm a convenient pickup slot the same day.

Yes. Free pickup and delivery is included with every order, with no minimum order value or hidden charges.

Standard orders are typically ready within 24–48 hours. If you need something urgently — for an event, interview or flight — ask us about our express steam ironing and priority cleaning options.

Yes, we offer an urgent steam ironing service that can have your clothes pressed and ready in as little as 3 hours, subject to slot availability. Call or WhatsApp us to check today's availability.

Yes. We use skin-safe, eco-friendly solvents and detergents that are effective on stains and odours while being gentle on delicate fabrics, colours and embroidery.

Absolutely — this is one of our specialities. Our team inspects zari work, sequins, embroidery and delicate weaves before choosing the right cleaning method, so the garment's original look is preserved.

Yes, in addition to garment dry cleaning we offer specialised carpet cleaning, sofa/upholstery cleaning and bean bag cleaning services, all done with deep-shampoo and steam techniques.

Your satisfaction matters to us. If you're not happy with how a garment has come back, let us know and we will re-clean it free of charge until you're satisfied.

We accept cash and digital/UPI payments at the time of delivery. Pricing is shared upfront before we begin work, so there are no surprises.

Every garment is inspected before cleaning and handled using fabric-appropriate methods to minimise risk. If you have any concerns about a specific item, let our team know beforehand so we can advise you.

You can call us at +91 8949111901 / +91 9311217783, email rambirmehra999@gmail.com, message us on WhatsApp, or visit us at S. No-C-107, Near Nirvana Court Yard Market, Nivana Courtyard Markit, Sec-50 Road, Nirvana Country, Gurgaon-122018.